Privacy policy

Orkutmart is Multi-vendor Application from which user can purchase the products of Ecommerce according to their requirement.  OrkutMart ("Platform") is an online marketplace application operated by V R INDIA SERVICES ENTERPRISES , where registered vendors ("Sellers") offer products for sale to registered customers ("Buyers"). OrkutMart’s Platform includes both the OrkutMart mobile application ("App") and its website at www.orkutmart.com ("Website"). OrkutMart provides various services, including product listings, payment processing, order and inquiry management, marketing, and customer support to facilitate transactions between Sellers and Buyers ("Services").

By accessing or using any part of the Platform, including downloading or installing the App or visiting the Website, you ("User") agree to adhere to the Terms of Use ("Terms") and other policies outlined in this Privacy Policy and on the Platform. User references include Sellers, Buyers, browsers, and anyone contributing content to the Platform.

The Terms and Privacy Policy ("Agreement") establish a legally binding arrangement between the User and OrkutMart upon their first use of the Platform or acceptance of any updated version of the Agreement. If you do not agree with the Terms or this Privacy Policy, please discontinue use of the Platform.

Eligibility

OrkutMart’s Platform is available only to individuals or business entities capable of forming legally binding contracts under applicable laws. Individuals must be at least 18 years old to register and use the Platform. OrkutMart reserves the right to suspend or terminate any User account found to be non-compliant with these conditions.

Account Registration

To access the full features of the Platform, Users must create an account by providing accurate and current information. During registration, you will be required to provide a valid phone number and other contact information, which will be used for account verification and communication.

Upon registration, Users must protect their account information and passwords, as all account activity is the responsibility of the account holder. Users must promptly notify OrkutMart of unauthorized account use or security breaches. OrkutMart reserves the right to suspend or terminate accounts in cases of misuse or inaccurate information.

Platform Usage

Users agree to use the Platform for lawful purposes and in accordance with all applicable laws. Any prohibited activities include but are not limited to:

• Posting, transmitting, or distributing content that is harmful, offensive, or violates any law.
• Engaging in fraudulent activity or unauthorized account access.
• Distributing software viruses or other harmful programs.

OrkutMart has the right to remove content, suspend accounts, or pursue further action against any User violating these terms.

Orders and Payments

OrkutMart acts solely as a facilitator of transactions between Buyers and Sellers. All commercial terms, such as pricing, shipping, and warranties, are established between the Buyer and Seller, and OrkutMart is not liable for any agreements between them. Payments made by Buyers are processed through OrkutMart, which then remits the amount to the Seller, completing the Buyer’s payment obligation.

Modifications to the Agreement

OrkutMart reserves the right to update the Terms and Privacy Policy at any time. Changes will take effect once posted on the Platform. Continued use of the Platform following any updates constitutes acceptance of the revised Agreement.

Contact

If you have questions or concerns regarding this Privacy Policy or your rights, please contact OrkutMart's customer service through the Platform's support section.

For orkutmart service:

Orkutmart ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Orkutmart. This Privacy Policy applies to our website, orkutmart.com, and associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

• Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as language preference or login information.
• Company: When this policy mentions "Company," "we," "us," or "our," it refers to Orkutmart, responsible for your information under this Privacy Policy.
• Country: Where Orkutmart or its owners/founders are based, which is India.
• Customer: Refers to the individual or entity that registers to use Orkutmart’s services to manage relationships with consumers or service users.
• Device: Any internet-connected device such as a phone, tablet, or computer used to visit Orkutmart and use the services.
• IP address: A number assigned to every device connected to the internet. It often identifies the location from which a device is connecting to the internet.
• Personal Data: Any information that allows for the identification or identifiability of a natural person.

What Information Do We Collect?

We collect various types of personal data, including:

• Contact Data: Such as your mailing or home address, email addresses, and mobile numbers.
• Identity and Profile Data: Such as your name, username, photographs, and gender.
• Marketing and Communications Data: Such as information posted in service requests, feedback, communication preferences, and your responses to user surveys.
• Technical Data: Includes your IP address, browser type, device ID, and other technology data regarding the devices used to access our Platform.
• Transaction Data: Details of services you have availed, partial credit or debit card details for transaction tracking, and payment processing IDs.
• Usage Data: Information on how you use our Services, including activity on the Platform and booking history.

Aggregated data, such as statistical or demographic data, may also be collected and shared for various purposes. This data does not reveal your identity unless combined with personal data.

How Do We Collect Personal Data?

We collect personal data in various ways, including:

1. Direct Interactions: Data you provide when you create an account, use our services, participate in promotions, or request marketing communications.
2. Automated Technologies: Technical data automatically collected when you use our services, such as through cookies, web beacons, and other similar technologies.
3. Third Parties: Data we may receive from third parties, including analytics providers and other publicly available sources.

How Do We Use the Information We Collect?

We may use your personal data for the following purposes:

• To register and verify your identity as a user.
• To provide, monitor, and improve our Services.
• To manage our relationship with you, including sending periodic notifications.
• To perform transaction tracking and process payments.
• To market and advertise our Services to you.
• To comply with legal obligations.

By using our Services and creating an account, you authorize us, our service partners, and affiliates to contact you for the purpose of providing our Services and informing you of related features.

Cookies

We use cookies to understand your preferences for future visits, compile aggregate data about site traffic, and provide a better user experience. Third-party service providers may also use cookies on our behalf, and while we control our cookies, we do not control the cookies used by third parties.

Disclosure of Personal Data

We may share your data with:

• Service professionals to provide Professional Services.
• Internal and external third parties, including service providers, analytics services, advertising networks, and regulators when required by law.

All third parties are required to treat your data in accordance with legal requirements and only for specified purposes as instructed by us.

Your Rights Concerning Personal Data

• Access and Update: You can access or correct inaccurate or deficient data, subject to legal requirements. Please contact us at privacy@orkutmart.com to make such requests.
• Opting Out of Marketing: You may opt-out of marketing communications by following the instructions in such emails. However, we may still send service-related emails.
• Account Deletion: To delete your account and personal data, email privacy@orkutmart.com. Processing may take up to 30 business days.

Transfer of Personal Data

Your personal data may be transferred to and stored in countries outside of your own if our servers or partners are located in those countries. By providing your data, you agree to its transfer, storage, and processing as described.

Data Security

We employ security measures like encryption, password protection, and call masking to protect your data from unauthorized access. You are responsible for keeping your password confidential. Notify us immediately if your password is compromised.

Data Retention

Your personal data will be retained as necessary to fulfill our purposes and comply with legal rights and obligations. Aggregated data, which cannot be associated with you, may be used indefinitely.

Business Transitions

In the event of a business transition, such as a merger or acquisition, your data may be among the assets transferred.

User-Generated Content

Content you post on our Platform may become publicly accessible. You are solely responsible for ensuring that content complies with applicable laws.

Updates to This Policy

We may update this Policy periodically. If changes are made, we will post the revised policy on the Platform. By continuing to use our Platform, you consent to these updates. We encourage you to review this Policy regularly.